Coombe House has again received a Level One Star kite-mark award from Dementia Care Matters at the audit this March.
Homes registered with Dementia Care Matters are kite-marked under the ‘Butterfly’ scheme, which closely examines all aspects of the Home, emphasizing the quality of ‘person centered’ care being given.
There are “Butterfly Homes” all over the UK and also now in Canada and Australia. A small percentage of homes achieve a Level One rating, but Coombe House is the only one to be awarded a ‘ Star’, an award created for them, to reflect the exceptional level of care.
It is a testament to the quality and hard work of the staff team, their training and their dedication to this emotional work, and the leadership of Ann Gray.
In their Official Report, Dementia Care Matters said “overall the Home is in a League of its own with respect to the exceptionally high levels of person centred dementia care it achieves”